ZSL
Bringing underwater penguins to the streets of London
London Zoo faces a vast amount of competition in the tourist attractions market, with a huge range of options available to families and tourists for summer holiday days out. One of ZSL’s main taglines is “Shared spaces of wonder”, which is ultimately the USP of the Zoo that we needed to showcase to cut through the noise and stand out.
Key metrics for ZSL’s summer campaign showed strong performance. Prompted awareness was up by +1% to 87%. Transactions were 10% above planned, and revenue was 8% above planned. The cost per acquisition (CPA) came in 12% below planned, while ROI increased by 11%.
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10%
Increase in transactions
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12%
Decrease in CPA
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11%
Increase in ROI